FREQUENTLY ASKED QUESTIONS

All answers for you in just one place

Below you'll find answers to our most commonly asked questions. If you don't find the answer you are looking for, please contact us and we will help you.

How I can create my listing on the shopexperts directory?

You can create your listing by signing up on our platform and completing your expert profile. Once approved, your profile will be visible on our directory.

Will my listing need to be reviewed?

Yes. Our team manually reviews all applications to ensure they meet our quality criteria. After your application you will receive and email within 1-3 business days with our answer.

Do I need to pay for my listing?

No, creating a basic listing on shopexperts is completely free. We offer optional premium features for experts who want additional visibility.

What are benefits of upgrading to a PRO listing? Do I need to subscribe?

PRO listings offer enhanced visibility, priority placement in search results, and access to exclusive leads. Subscribing is optional but recommended for serious professionals.

Can I join your directory as an agency?

Yes, agencies are welcome on shopexperts. You can create an agency profile and add team members to showcase your full team capabilities.

What will happen when I claim my listing?

Claiming your listing gives you full control over your profile information, allows you to respond to reviews, and enables you to receive direct inquiries from potential clients.

How will I receive my first lead?

Complete your profile with detailed information about your services, add portfolio items and ensure your information is up to date. Leads are matched based on expertise and availability.

Where I can request a withdrawal of my balance?

You can request withdrawals from your dashboard under the Payments section. We support various payment methods including bank transfers and PayPal.

Can I communicate with my leads outside the shopexperts platform?

Yes, once a connection is established, you're free to communicate with clients through your preferred channels. However, we recommend keeping initial conversations on-platform for security.

Can I work with multiple leads at the same time?

Absolutely! You can manage multiple projects simultaneously. Our dashboard helps you track all your active leads and projects in one place.

Can I change my hourly rate after a project has started?

Rate changes should be discussed and agreed upon with your client before project implementation. Any changes to a project's scope should be well documented.

How does shopexperts protect my account balance?

We use secure payment processing and offer escrow services for project-based work. Funds are held safely until milestones are completed and approved.

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